Protas, CliniLink and Mirum run clinical trial and patient services workflows on Salesforce Life Sciences Cloud.
Protas built its Cantata platform on Life Sciences Cloud to manage the world's largest phase 3 chronic kidney disease study. CliniLink deployed predictive analytics and AI to flag at-risk participants. Mirum brought patient services in-house to improve enrolment, data visibility and drug adherence for ultra-rare diseases. The page gives no numeric results.
Salesforce is a CRM and cloud platform vendor whose Life Sciences Cloud and Agentforce are used by pharma and medtech for HCP engagement, patient services and clinical operations
This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.
Published by Salesforce on its own site — read the original case study on salesforce.com ↗
Note: Announcement roundup with one-line descriptions per customer.
Related use cases
- 01Novartis selected Salesforce Agentforce Life Sciences for a five-year global rollout of unified customer engagement.
- 02Hansa Biopharma went live on Agentforce Life Sciences in under six weeks for a unified view of field interactions.
- 03Fidia and Pfizer were named early adopters of Salesforce Life Sciences Cloud for customer engagement.
- 04Transforming Content Operations for 2x Faster Time to Market
- 05Astellas: Breaking Access Barriers with Veeva Compliant Chat
- 06How Pacira Generated Deep Website Insights to Get Patients on Therapy Faster