Ship · Salesforce

Hansa Biopharma went live on Agentforce Life Sciences in under six weeks for a unified view of field interactions.

Hansa BiopharmaShipSalesforceAgentforce Life Sciences

Hansa wanted a single connected view of every global field interaction. It deployed Salesforce Agentforce Life Sciences for customer engagement and was live in under six weeks. The page gives no further figures for Hansa.

Salesforce is a CRM and cloud platform vendor whose Life Sciences Cloud and Agentforce are used by pharma and medtech for HCP engagement, patient services and clinical operations

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.

Source

Published by Salesforce on its own site — read the original case study on salesforce.com ↗

Note: Customer details come from a press-style roundup of 140+ organisations.