Sanofi: Streamlining Clinical Study Training Across the Portfolio

Sanofi, a top-10 biopharma with 80,000+ employees, had no centralized study training system and relied on three separate service-provider systems, driving up costs. It consolidated onto Veeva Study Training, using automated workflows, training matrices linked to eTMF documents, and real-time dashboards. Within 11 months, Sanofi deployed the system to 10,000+ users across 43 countries and completed over 128,000 training assignments. The page reports an estimated 30% reduction in study training costs while eliminating the three legacy systems.

Veeva Systems is the dominant CRM and content platform in pharma commercial, regulatory, clinical and quality operations, now shipping AI agents directly inside those same production systems.

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.