How Alfasigma Unified Regulatory Data and Processes for Cross-Functional Alignment

Alfasigma, a Bologna-headquartered biotech company, faced fragmented regulatory data and processes that hindered cross-functional collaboration. It deployed Veeva RIM (Regulatory Information Management) alongside Veeva Clinical Platform, Quality Cloud, and Vault CRM. Per Michele Malossi, Manager of Global Regulatory Digital at Alfasigma: "We stopped chasing information and started governing information because we had everything available in Veeva RIM." This marked a shift from reactive information-seeking to proactive data governance and better cross-department alignment via centralized regulatory data.

Veeva Systems is the dominant CRM and content platform in pharma commercial, regulatory, clinical and quality operations, now shipping AI agents directly inside those same production systems.

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.