Ferring grew TrackWise from inventory tracking into a global quality system used by 800+ staff.

Ferring relied on Excel and paper for quality and struggled with trends and 21 CFR Part 11 as it expanded. It adopted TrackWise EQMS in 2002 and extended it through 2012 to complaints, CAPA, change control, supplier quality, deviations, audits and risk. The page states 800+ users across 8 manufacturing sites, 2 development sites and 30 affiliates, with faster complaint turnaround.

Honeywell TrackWise (Sparta Systems) is the TrackWise quality management software, now owned by Honeywell, used by pharma and device makers for CAPA, complaints and deviations

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.