Boehringer Ingelheim: Establishing a One-Stop Shop for Clinical Data

Boehringer Ingelheim operated over 40 disconnected systems for clinical data management, creating redundant manual processes and data silos. The company transitioned to the Veeva Clinical Data platform (including Veeva DQS and Veeva EDC), plus Veeva Clinical Operations, Quality Cloud, RIM, and Data Cloud, consolidating its infrastructure into one connected system. Verbatim results: 40+ systems consolidated into one, six-figure cost savings, 100+ hours saved through automation, and 1+ day accelerated database lock time. Per Martin Heckenberger, Capability Owner, Clinical Data Collection, Boehringer Ingelheim: "We're saving hundreds of hours and six-figure sums just by reducing manual processes and bringing them onto the connected platform."

Veeva Systems is the dominant CRM and content platform in pharma commercial, regulatory, clinical and quality operations, now shipping AI agents directly inside those same production systems.

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.