Sanofi built an AI agent on Snowflake Cortex AI that prepares field reps for every physician visit.

Sanofi had thousands of dashboards, but most of the underlying data went unused and reps spent hours on manual research. It unified its data on Snowflake and built Concierge for Field with Snowflake Cortex AI, so a rep can ask for a pre-call plan, see the highest-priority physician by specialty and prescribing history, and have the plan emailed. The page says work that took hours of manual research now happens in seconds, and that Sanofi is deploying agents across R&D, procurement, IT, HR and field sales.

Snowflake is a cloud data platform with Cortex AI, used in pharma to unify commercial, clinical and real-world data and to build AI agents on governed data

This sits in the Ship stage of the AI use-case lifecycle: Named examples from the vendors pharma teams use to get an AI system live inside a real, regulated production workflow — validation, CRM, safety and clinical systems of record.