Coforge ran GxP-compliant managed IT with bot automation for a CDMO with 19 plants.
The CDMO's fragmented IT across 19 plants and 2 R&D units needed strict GxP compliance but relied on manual, reactive operations. Coforge delivered managed IT services, application management for 40+ systems, cloud services and RPA and AI automation. The page reports 48% faster resolution, 100% GxP compliance with under 1% deviations, 15% lower IT operating cost and 25%+ of tickets handled by bots.
Coforge is an IT services company with a life sciences practice, used by pharma and CDMOs for GxP-compliant operations, automation and safety systems
This sits in the Scale & Govern stage of the AI use-case lifecycle: Named examples from the tools pharma teams use to monitor, govern and keep validating an AI system once it is already live in production.
Published by Coforge on its own site — read the original case study on coforge.com ↗
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