How Sagility uses Definitive Healthcare intelligence for smarter prospect targeting

Sagility, a $0.5 billion business process management services company, struggled with inconsistent, outdated prospecting data — sales teams had "absolutely no idea" about hospital ownership structures, existing client affiliations, or payer relationships. It implemented Definitive Healthcare's platform to access structured data on hospital systems, physician groups, and healthcare facilities, using it to build prospect lists and understand market segments. Sagility closed deals using these infrastructure and payer insights and successfully expanded into the physician group vertical, a market it had never pursued before, within its typical 18-24 month, multi-million-dollar sales cycles. The case study separately notes Sagility has recouped "more than $1 billion in the last three years for denied claims" for its hospital system clients.

Definitive Healthcare is a claims and provider-reference data platform used by pharma commercial teams for go-to-market planning and sales targeting.

This sits in the Data Providers stage of the AI use-case lifecycle: Named examples from the real-world-data, claims and competitive-intelligence providers pharma AI systems are trained on, benchmarked against, or run inside of.