Case Study: Excel Medical Center Improves Patient Outcomes

The case study addresses how providers can reduce administrative burden while managing high-risk patients, in the context of Excel Medical Center adopting health-plan assessment programs. Excel Medical Center integrated Optum's point-of-care assessment programs into its workflow, using "clinically validated data that follows the patient at each point of care" and "data and analytics to identify risk-suspected conditions" for early diagnosis. Stated benefits are: more time with patients and less time on paperwork, seamless workflow integration of assessment programs, validated clinical data across care touchpoints, and enhanced risk identification — the page does not include specific numerical outcomes, which are only in a gated downloadable PDF.

Optum is UnitedHealth Group's data and analytics arm, with one of the largest raw claims and EHR-derived real-world-data footprints of any vendor in this directory.

This sits in the Data Providers stage of the AI use-case lifecycle: Named examples from the real-world-data, claims and competitive-intelligence providers pharma AI systems are trained on, benchmarked against, or run inside of.