How the Optum support system reduced one doctor's workload

Dr. Peter DeSilva, a family-medicine physician in Rancho Santa Margarita, California, needed to manage his clinical practice more efficiently while maintaining quality of care. He transitioned to Optum's value-based-care model as a contracted clinician with Optum Network in California, a model he says preserves physician autonomy: "the business of Optum, which is in the business of caring, doesn't tell us doctors really what to do," while encouraging efficiency — "not overdoing procedures... not ordering unnecessary tests." He reports reduced workload, improved patient satisfaction, and being able to "practice medicine the way I'm supposed to practice medicine," summarized in his quote: "Optum has benefited the patient by providing this seamless kind of care." No specific numerical outcomes are given.

Optum is UnitedHealth Group's data and analytics arm, with one of the largest raw claims and EHR-derived real-world-data footprints of any vendor in this directory.

This sits in the Data Providers stage of the AI use-case lifecycle: Named examples from the real-world-data, claims and competitive-intelligence providers pharma AI systems are trained on, benchmarked against, or run inside of.