Omega Healthcare scaled to about 1,900 UiPath digital workers and began adding agentic AI to revenue-cycle work.

Omega, a U.S. revenue cycle management provider, needed to grow automation without growing cost and headcount in step. It runs UiPath Robots, orchestrates robots, agents and people with UiPath Maestro, and uses UiPath Autopilot for judgment-based work. The page reports a 25% efficiency improvement, 1,900 digital workers, and growth of 20-25% in the digital workforce every six months.

UiPath is an automation platform combining RPA, document AI and agents, used by pharma, medtech and healthcare providers for intake, finance and back-office work

This sits in the Scale & Govern stage of the AI use-case lifecycle: Named examples from the tools pharma teams use to monitor, govern and keep validating an AI system once it is already live in production.